Terms of service

Terms of Service

Welcome to VIYA. By accessing or using our website and placing an order, you agree to the following terms. Please read them carefully.

1. Overview

These Terms of Service govern your use of the VIYA website and any purchases you make through it. We reserve the right to update or change these terms at any time, and any changes take effect once posted on this page.

2. Eligibility

By using this site and placing an order, you confirm that you are at least the age of majority in your province or state, or that you have the consent of a parent or guardian.

3. Products

We make every effort to display our products, colors, and details as accurately as possible. However, we cannot guarantee that your screen's display will be perfectly accurate, and slight variations in color or appearance may occur. All products are subject to availability, and we reserve the right to limit quantities or discontinue any product at any time.

4. Pricing and payment

All prices are listed in the currency shown at checkout and are subject to change without notice. We reserve the right to refuse or cancel any order, including for reasons such as pricing errors, suspected fraud, or product availability. Payment must be received in full before an order is processed.

5. Orders

Once you place an order, you'll receive a confirmation email. This confirms we've received your order — it does not guarantee acceptance. We reserve the right to refuse or cancel any order at our discretion.

6. Shipping, returns, and refunds

Shipping timelines and costs are outlined in our Shipping Policy, and all returns and store credit are handled according to our Return & Refund Policy. By placing an order, you agree to the terms in both of those policies.

7. Intellectual property

All content on this site — including our logo, images, text, and designs — is the property of VIYA and may not be copied, reproduced, or used without our written permission.

8. Prohibited uses

You agree not to use our site or products for any unlawful purpose, to infringe on our intellectual property, or to interfere with the security or proper functioning of the website.

9. Limitation of liability

VIYA is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products, to the fullest extent permitted by law.

10. Governing law

These terms are governed by the laws of the Province of British Columbia, Canada, without regard to conflict of law principles.

11. Contact

Questions about these Terms of Service can be sent to us at wearviya@gmail.com.